Terms of Use
Welcome to 8xbet. The conditions below explain what is expected of you when you create an account and use the betting, casino, payment and promotional services available on the platform.
Using an 8xbet account means accepting these conditions together with any additional rules displayed for a particular sport, market, casino game, promotion or transaction. Some products have their own specific requirements, so you should check the information attached to the service you intend to use before proceeding.
If you cannot accept these conditions, you should not register, place wagers or continue using the platform.
Your Eligibility and Responsibilities
Access to gambling services is restricted to adults. You must be at least 18 years old, or older where the laws in your location impose a higher minimum gambling age. You are responsible for confirming that online betting is legally available to you.
Participation may also be restricted where a person's connection to an event creates an integrity concern. Players, referees, coaches, owners, team officials and other individuals capable of influencing an outcome must not wager on events where their involvement could provide an unfair advantage. The same applies to anyone acting on their behalf.
A person legally prevented from gambling must not register or use another person's account to participate. Where an account is subsequently found to have been used by an ineligible or restricted customer, affected wagers may be cancelled, winnings withheld where appropriate and eligible stakes returned. Account access may also be suspended or terminated.
One Player, One Account
Each customer may maintain only one betting account. Creating additional accounts to obtain promotions, avoid restrictions or otherwise gain an advantage is prohibited. Accounts connected through identifying information such as an individual, household, address, email, IP address or payment details can be reviewed where there is reasonable reason to suspect duplicate ownership.
You must not use another person's identity documents or submit information that has been altered, falsified or obtained improperly.
Other prohibited activities include:
- Using unauthorised automated betting tools or hardware.
- Coordinating wagers to circumvent platform restrictions.
- Exploiting promotions or loyalty rewards.
- Using confidential or improperly obtained information to place bets.
- Wagering on an event whose outcome you can influence.
- Opening another account to bypass a suspension or restriction.
Suspected misuse can trigger an investigation. Bets or improperly obtained profits may be cancelled, while account access can be limited or terminated. Eligible deposited funds may be returned after the relevant checks have been completed, and serious cases can be referred to the appropriate authorities.
Verifying Your Account
We may carry out verification checks to confirm who owns and operates an account. Depending on the circumstances, you may be asked to provide proof of identity, address, payment ownership or other supporting information. Further verification, including a video check, may be requested where necessary.
Transactions can be placed on hold while verification is underway. Providing false, incomplete or misleading information may result in payment restrictions, cancelled wagers or further investigation.
You are responsible for keeping your account information accurate and cooperating with reasonable verification requests. Failure to complete a required check may prevent normal use of the account.
Keep Your Account Private
Your login information is for your use only. Passwords, PINs, verification codes, withdrawal credentials and other security information should never be given to another person.
Activity recorded through your account may be regarded as authorised until 8xbet has been informed that its security has been compromised.
If you notice unfamiliar activity or believe someone else has obtained access, update your password and associated email credentials immediately and contact Customer Support.
Allowing another person to use your account can leave you responsible for transactions or wagers completed through it.
Placing Bets on 8xbet
Sports and other eligible betting opportunities are offered through the platform. Every market comes with conditions governing how wagers are accepted and settled.
Check your selection, stake, price and event information before confirming a bet. Once the betting system successfully records the wager, it becomes subject to the rules applying to that market. We may decline a wager where accepting it would breach these Terms, conflict with market rules or raise reasonable integrity, compliance or security concerns.
What Happens if Your Connection Drops?
A connection failure on your device does not automatically cancel a bet. If the wager reached the betting system and was successfully registered before your connection was interrupted, it can remain valid. The same principle applies where your internet connection fails while confirmation is being returned.
Streams and other live information are provided to support the betting experience, but a technical interruption to such services does not by itself invalidate an accepted wager.
Odds Can Change
Odds, totals, handicaps, available stakes and other market conditions can move while betting remains open. The conditions recorded when an accepted wager was confirmed normally determine its settlement, even if the same market later displays a different price.
You should therefore review your bet slip before confirming every selection.
Where a wager is mistakenly accepted after the outcome is already known, it may be returned at 1.00 odds where the applicable rules require it. Obvious pricing mistakes, incorrect market information, misprints or acceptance errors may also result in a bet being corrected, adjusted or voided.
How Winning Bets Are Paid
A wager is considered successful when the required selections have been correctly predicted under the rules governing the market. Winning bet slips may remain payable for up to 60 calendar days from the event date shown on the slip, where applicable. Payment can also be completed in portions during that period.
Review your balance and settlement information after an event. If something appears incorrect, provide Customer Support with enough information to locate the wager, including the event, selection, stake, odds and relevant date or time.
Ordinary settlement claims should generally be raised within 10 days. Issues involving Cyber-Live calculations should be submitted within 72 hours after the relevant game ends.
Manipulated or Compromised Events
Betting can be suspended where there are reasonable grounds to question the integrity of an event. If an investigation or recognised governing authority determines that a competition was manipulated or improperly conducted, affected bets may be cancelled and returned at 1.00 odds where applicable.
We can consider findings from recognised sporting organisations when reviewing such matters and are not necessarily required to release internal investigation materials to individual customers.
Sport-Specific Settlement Rules
Different sports treat regular time, overtime, interruptions and other match circumstances differently. The wording of the market you select remains important because individual bets may carry additional conditions.
Football
Standard football markets normally cover 90 minutes plus injury time. Extra time and penalty shootouts are generally excluded unless the market specifically includes them.
Qualification, tournament-winner and similar markets can include later stages of a match where relevant. When a fixture is interrupted, standard wagers generally require at least 80 minutes of play to remain valid, except where the selected outcome had already been conclusively decided.
Tennis
Tennis wagers follow the format and scoring rules of the relevant tournament. Settlement can depend on whether a match is played over three or five sets, while individual markets may cover sets, games, handicaps, totals and other outcomes. Competitions using alternative formats are settled according to the scoring and tie-break rules governing those events.
Basketball
A basketball market may apply to regular playing time alone or include overtime. Check the selection before confirming your wager. Competition length also varies. Some fixtures are played over 40 minutes, others over 48 minutes, while NCAA games generally consist of two 20-minute halves.
If play is interrupted, a selection whose outcome was already determined can remain valid. Other wagers are settled according to the interruption rules relevant to the competition and market.
Hockey
Hockey markets can differ depending on whether settlement covers regular time or also includes overtime. The market description determines whether extra time, shootouts and other stages of the fixture count towards your selection. Interrupted matches are handled under the applicable settlement conditions.
Volleyball
A completed volleyball market may still be settled if a match is later interrupted. Selections that remained undecided can be returned at 1.00 odds where the rules provide for this. Handicap and total markets are normally expressed in points, apart from options such as Total Sets and Sets Handicap. A completed set may also remain valid even when the full match does not finish.
Baseball
Baseball settlement generally includes extra innings unless the selected market states otherwise. Where starting pitchers form an explicit condition of a wager, whether those players actually start can affect its validity. Interrupted fixtures are assessed using factors such as innings completed and whether the relevant betting outcome had already been established.
eSports
Supported eSports competitions can offer advance and in-play markets, including winners, handicaps, totals and selections specific to the game being played. Settlement is based on the recognised final result or relevant game statistics. A clear software problem, incorrect price or acceptance error may result in the affected wager being voided under the applicable rules.
Live Markets
Eligible wagers can be placed after an event has started. Because circumstances change during play, live odds and available markets can update quickly. The sport and individual market determine how interruptions, completed outcomes and settlement are handled. Review the conditions shown for your selection before confirming an in-play bet.
Errors, Incorrect Prices and System Faults
Technical or display problems can occasionally cause incorrect odds, market details, results or payout information to appear. We may correct an obvious error and settle, adjust or void affected wagers in line with the relevant rules.
Knowingly taking advantage of a system fault, incorrect market or clearly erroneous price is prohibited. Deliberate exploitation can result in bets being reviewed and action being taken against the account.
Depositing and Withdrawing Funds
The payment methods available to your account are displayed through the relevant payment area. Available methods and conditions can change, so check the information shown when completing a transaction.
Only use a card, bank account, wallet or other payment method that you are authorised to use. Payments involving another person's financial details can be subjected to additional checks or restrictions.
Where required, withdrawals should return through the same payment details used for the original deposit. If several methods fund the account, a payout may be divided between them or another approved option may be offered. Withdrawal requests can be submitted and processed 24/7, although processing remains subject to account, payment and security checks.
Conditions Before a Withdrawal
A withdrawal may be held or declined where:
- Required verification has not been completed.
- Payment ownership needs to be confirmed.
- Suspicious or prohibited account activity is under review.
- The request conflicts with the applicable payment rules;
- Required wagering conditions have not been satisfied.
Under the stated payment rule, 100% of deposited funds must be wagered on qualifying bets at minimum odds of 1.10 before withdrawal. The betting account should not be used simply as a route for moving money between payment services or depositing funds for immediate withdrawal without genuine betting activity. Banks, wallets and other providers can impose their own transaction charges, which may not be reimbursed by 8xbet.
Casino Play
Every casino title has its own rules, limits and gameplay conditions. Familiarise yourself with them before staking money. Entering a casino game, table or tournament means accepting the rules governing it. Collusion, coordinated play and other attempts to gain an unfair advantage are prohibited.
You are responsible for checking whether online casino gambling is legally available where you are located.
Once a casino wager has been registered and confirmed, it normally cannot be changed or cancelled. Stakes cannot exceed your available account balance, and eligible winnings are credited after settlement.
Game Server Results
Casino titles that use a Random Number Generator are settled using the outcome recorded by the game server. If information displayed on your device conflicts with the result stored by the server, the server record and applicable technical information take precedence.
Problems involving the acceptance or settlement of a casino wager should be reported to Customer Support promptly.
Offers, Bonuses and Casino Rewards
Promotional offers come with their own participation rules. Eligibility, qualifying activity, expiry periods, game restrictions, wagering requirements and withdrawal conditions can therefore differ between promotions. Read the conditions attached to an offer before activating it.
Bonus funds can be separated from your real-money balance, and certain offers may allow only one qualifying promotion to remain active at a time. Verification may also be required before participation.
Promotion availability and qualifying deposit requirements depend on the individual offer. An offer may be changed, suspended or withdrawn in accordance with its terms.
Turning Promotional Funds Into Withdrawable Funds
A promotion may require its bonus balance to be wagered before the funds or associated winnings can be withdrawn. The individual offer determines the required turnover and which casino games contribute towards it. Slots, roulette, blackjack, baccarat, poker and other titles may have different contribution rates or may be excluded from a promotion entirely.
Requesting a withdrawal before completing the required wagering can result in the bonus and related winnings being removed. Additional identity or payment checks may also be completed before promotional winnings are released.
Leaving a Bonus Early
Where available, an active bonus can be cancelled through your account or with assistance from Customer Support. Doing so can remove unused promotional funds and winnings associated with the offer. The outstanding wagering requirement will then cease to apply.
Check the consequences of cancellation before ending an offer you have already started using.
Promotion Misuse
Bonuses and rewards must not be manipulated to obtain an unfair advantage. Activity that may trigger a review includes coordinated betting, deliberately engineered low-risk wagering, manipulation of stake sizes, delaying game rounds or free spins to avoid restrictions and operating several accounts to obtain additional promotions.
Confirmed abuse can result in promotional funds and related winnings being removed. Future bonus access may also be restricted and further account action can be taken where appropriate.
Casino Gifts
Eligible customers may receive promotional casino gifts without making an additional deposit where an offer provides for this. Each gift has separate rules covering matters such as qualifying games, wagering, expiry and withdrawal of related winnings.
Generally, only one gift can be active at a time where the applicable programme imposes that restriction. An expired reward and associated promotional winnings may be forfeited if its conditions have not been completed. Your cash balance can continue to be used while an eligible casino gift remains active.
Fees From Payment Providers
Most deposits and withdrawals do not carry a platform charge under these Terms, although your bank, wallet or payment processor may apply its own fee. Any applicable charge displayed before a transaction should be reviewed before you confirm it. Third-party fees are separate from charges imposed directly by our company.
Responsible Use of 8xbet
Betting and casino gaming are forms of entertainment involving financial risk. They should not be treated as reliable income or used as a way to solve money problems. Keeping track of how much time and money you spend can help you recognise changes in your gambling habits before they begin affecting other parts of your life.
Preventing Underage Access
Anyone below the applicable legal gambling age must not use our account. Age or identity verification may be requested, and access or transactions can be restricted while these checks are completed. Where a device is shared with children or teenagers, keep passwords, banking details and other account information private. Parental-control and gambling-blocking tools can provide additional protection.
Recognising Harmful Gambling Habits
Pay attention if gambling begins to affect your normal behaviour or finances. Possible warning signs include:
- Regularly spending beyond your intended budget.
- Gambling for longer than planned.
- Borrowing money to continue playing.
- Trying repeatedly to recover losses.
- Hiding gambling expenditure.
- Losing interest in normal activities.
- Withdrawing from family or friends.
- Experiencing distress, anxiety or depression connected with gambling.
If gambling is becoming difficult to control, reducing or stopping your activity and seeking appropriate support may be necessary.
Limits and Self-Exclusion
Use only money you can comfortably afford to lose and establish sensible limits for both your spending and gambling time. Do not increase stakes simply to recover previous losses. Gambling while affected by alcohol, drugs or significant emotional distress should also be avoided.
Where available, account restrictions and self-exclusion can provide a temporary or longer break from gambling. You must not create another account to circumvent an active restriction.
Customer Support can assist with available responsible-gambling controls.
Refund Requests
Refunds are considered under the applicable account, payment and security conditions. A refund will generally not be available once the deposited money or associated promotional balance has already been used for sports betting or casino gaming.
Transaction-related requests should normally be made within 24 hours. Where another person, including a minor, is believed to have accessed the account without permission and completed the transaction, the matter may be considered when reported within 30 days.
Additional verification may be required before funds are returned or a transaction is reversed. Failure to complete necessary checks can result in the request being declined or further restrictions being placed on the account. Transactions connected with prohibited software, automated tools or attempts to manipulate normal game outcomes can also be investigated.
Personal Information and Privacy
Information collected when you create or use an account is handled under the 8xbet Privacy Policy. Personal data can be processed for account management, identity and security checks, regulatory compliance and delivery of the platform's services.
The Privacy Policy contains the more detailed conditions governing how personal information is collected and handled and should be read alongside these terms.
Ownership and Permitted Use of Content
Branding, logos, written material, images, software, website elements and other protected content available through 8xbet belong to 8xbet or the relevant rights holders. Access to the platform does not give you ownership of this material. Content must not be copied, distributed, reproduced or commercially exploited without the necessary permission.
Platform Availability
Internet-based services are not immune to outages. Connectivity failures, technical faults, telecommunications problems, payment-provider interruptions and other circumstances outside reasonable control can temporarily affect access.
For this reason, uninterrupted availability of every 8xbet service cannot be guaranteed. You remain responsible for the wagers you select, the amount you stake and the information entered through your account. Betting or settlement issues resulting from technical problems are handled according to the applicable market or game rules.
Complaints and Disagreements
Contact Customer Support first if you disagree with a bet settlement, payout, odds, event result or another material decision. Explain what happened and provide the information needed to investigate the matter. A complaint should generally be made within 10 days after you became, or reasonably should have become, aware of the issue.
Incomplete complaints may be returned so that further information can be provided. Where the internal process does not resolve a dispute, additional procedures or legal remedies may be available depending on the rules and laws applicable to the customer and service.
Official Information Used for Settlement
Our platform uses recognised results when settling wagers. Information from a relevant federation, governing body or recognised event organiser can be consulted where a disagreement involves an event result, date, starting time or similar factual issue.
Minor differences in translations, spellings, player names, team names, tournament titles or venue descriptions will not normally invalidate a wager when the correct event remains identifiable.
Changes to the Rules
These terms and related betting rules may be amended when the platform, services or applicable requirements change. Updated conditions become effective after they have been properly published or otherwise introduced. Wagers accepted before a new betting rule takes effect normally remain subject to the conditions that applied when they were confirmed, unless applicable law requires otherwise.
You should review the terms periodically to remain familiar with the current version.
Legal Responsibility and Use From Different Locations
Gambling laws are not identical everywhere. You are responsible for confirming that online betting, casino gaming and related payments are permitted in your location.
Where use of the service is prohibited, we may restrict betting, cancel affected wagers or close the account. Eligible deposited funds may be returned where appropriate, subject to verification, applicable rules and legal requirements.
You are responsible for providing accurate information about your identity, location and legal eligibility to use the platform.
Liability for External Services
To the extent permitted by applicable law, we’re not responsible for indirect, incidental or consequential losses arising from use of the betting service, including anticipated profits.
Access and transaction processing can also depend on banks, payment processors, internet providers, telecommunications companies and other third parties outside the platform's direct control. Nothing in these Terms limits or removes a responsibility that cannot legally be excluded.
Contacting Customer Support
Use the recognised Customer Support options on 8xbet if you need assistance understanding these Terms or resolving an account-related issue. Support can assist with matters involving verification, account access, bets and payments. When discussing a particular transaction, provide the necessary reference information without sharing your password, PIN or complete security credentials.
Your Agreement With 8xbet
Creating an account and continuing to use 8xbet confirms that you have read and accepted these Terms.
Separate conditions can apply to individual betting markets, sports, casino games, payment services and promotions. Those additional rules become part of the agreement when you choose to use the relevant service.
If you no longer agree with these Terms or an applicable update, you should discontinue your use of 8xbet.
18+ only. Gamble responsibly.